Online Casino. What Actions to Avoid at an Online Casino
It's fair to mention that online casinos usually have rules that make the play as smooth and pleasant as possible. Players have a wide range of slot machines along with many other casino games, can choose almost any bet sizes they want, and all issues are resolved by customer support. Altogether casinos offer attractive services, and by increasing quality they get more loyal casino players.
But while trying to provide players with maximum comfort, online casinos do not tolerate gamers breaking their terms and conditions. There aren’t many rules that casinos are watching closely. Only in rare cases players have their casino accounts blocked.
Providing Inaccurate Personal Information
Most of all online casinos dislike receiving deliberately inaccurate personal information from players. Usually players lie about their age. You can’t register and play at an online casino if you are younger than 18. According to statistics, this is the most frequently ignored casino rule.
Often players provide documents belonging to other people when they register. This decision is also quite serious misconduct to justify blocking player's account. If casinos fail to ensure all information is genuine, they can be charged with assisting money laundering. That's why information provided at registration is thoroughly checked.
Opening More Than One Account
There are players who want to be welcomed twice at the same casino. They register more than once to benefit from welcome bonuses again. Since online casinos allow only one account per player and even per family, gamers slightly change their personal information to pass as a new customer.
Online casinos look very carefully to prevent this kind of abusive behavior, and if they suspect someone is trying to cheat, both accounts would be blocked. This is the reason why two players are not recommended to register with the same computer. Online casinos will find it suspicious.
See also: Loyalty Program and Complimentary Points
Insulting Customer Service Operators
After losing big money at slot machines or other online casino games, some players get so emotional that are eager to start the conflict. In such cases usually they attack customer support operators. This behavior at online casino isn't acceptable. Sometimes customers become so aggressive and offensive that casinos temporarily block their accounts.
There are cases when customer service team members for some reasons can't answer the question making a player mad. But that too can't be the reason to insult and be hostile.